Dook QuestPDP Consultoria

Privacy Policy

Last updated: · Version 1.2
This is a translation. If it conflicts with the Portuguese (Brazil) version, the Portuguese version prevails, except where the law of your country requires otherwise.

Summary. Dook Quest has no account or login and does not ask for your name, email, phone number or contacts. Your progress and your step count stay on your iPhone and, if you use iCloud, in the private database of your iCloud, which we cannot access. The game sends usage data without direct identification, which you can turn off. Video ads are optional, and Google only receives the iPhone’s advertising identifier if you allow it.

1. Who is responsible

This policy applies to the Dook Quest app for iPhone, its widgets and its Live Activity, and to this site. The controller of personal data, under Brazil’s General Data Protection Law (Law No. 13,709/2018, “LGPD”), is:

Company
PDP Consultoria (Pansonato & De Paula Treinamento e Consultoria Ltda)
CNPJ (Brazilian company registration number)
44.428.682/0001-03
Address
Rua Atílio Biondo, 581, Parque Franceschini, Sumaré/SP, CEP 13170-460, Brasil
Data Protection Officer (encarregado / DPO)
Ricardo Leonardo Pansonato
Privacy contact
ricardo@pdpconsultoria.one (subject: “Privacy”)

2. What data we process, why and on what legal basis

Data that leaves your device
DataWho receives itPurposeLegal basis (LGPD)
Game usage data: events such as the start and end of a run, collecting, a chapter completed, a skill learned, an offer shown or accepted, the outcome of permission requests (without content), the app version number; technical data that the service adds automatically (such as device model, iOS version, language and region); and a pseudonymized installation identifier, hashed on the device and hashed again, with a “salt”, on the service’s server, which does not contain your name or your email. TelemetryDeck states that it does not store IP addresses. TelemetryDeck GmbH (Germany), as processor Understand how the game is used, balance the difficulty and find bugs Legitimate interest (Art. 7, IX), with the option to turn it off at any time
Diagnostics: counts of crashes, hangs and CPU and disk usage provided by iOS (MetricKit), without any of your content TelemetryDeck GmbHStability and performanceLegitimate interest (Art. 7, IX)
Purchase events: which product was granted, restored or revoked (only the product code; no amount paid and no payment data) TelemetryDeck GmbHCheck that purchases are delivered correctlyPerformance of a contract (Art. 7, V) and legitimate interest
Ad data: IP address (from which approximate location is inferred), technical data about the device and the app, interaction with the ad and, only if you allow it in the iOS prompt, the advertising identifier (IDFA). See section 4. Google (AdMob and User Messaging Platform) Show the video you chose, measure, limit repeats and prevent fraud; with your permission, personalize ads Consent (Art. 7, I) for tracking and personalized advertising; legitimate interest for serving and measuring non-personalized ads
Purchases: Apple processes the payment. The app receives the transaction information from Apple (product and transaction codes) to deliver and restore the item. We do not receive your payment data. Apple (as independent controller for the payment)Deliver and restore purchasesPerformance of a contract (Art. 7, V)
Support messages: what you write, your email address and, if you paste it, the text from “Copy diagnostics” (app and iOS versions, device model, game state and a recent log of game events; it does not include device identifiers) Us, through our email providerRespond to your requestPerformance of a contract and legitimate interest; regular exercise of rights (Art. 7, VI) when necessary

We do not ask for or receive your name, email address (unless you write to us), contacts, photos, precise location or health data. The game has no chat and no user-generated content. We do not use your data for automated decisions that affect your rights.

Usage summary for refund requests (optional; active once our server is live)

Not active yet: sending starts only once our server is live; until then the app sends nothing, even with the option turned on.

3. What stays with you only

4. Ads, tracking and consent

Dook Quest only shows rewarded video ads, which you choose to watch in exchange for a bonus. There are no banners and no forced full-screen ads.

To learn how Google uses data from partner apps, see How Google uses information from sites or apps that use our services and the Google Privacy Policy.

5. Who data is shared with

We choose providers that make contractual data protection commitments compatible with this policy (such as Google’s data protection terms and TelemetryDeck’s data processing agreement). We do not sell your personal data. If you allow tracking in iOS, Google may use data for personalized advertising across apps and websites, which some laws (such as California’s, in the US) call “sharing”. You can decline or revoke this at any time (see section 8).

6. International transfers

Some data is processed outside Brazil:

For these transfers, we rely on the mechanisms provided for in Article 33 of the LGPD, such as recognition of an adequate level of protection and the data protection contractual clauses offered by these providers, as well as the necessity of the transfer to perform the contract with you (for example, delivering purchases and storing your save). For users in Europe, the equivalent GDPR mechanisms apply. You can request more information through the contact in section 1.

7. How long we keep data

8. Your choices

9. Your rights

Under the LGPD (Article 18), you can request: confirmation that we process your data; access; correction; anonymization, blocking or deletion of unnecessary data or data processed in breach of the law; portability; deletion of data processed with your consent; information about who we share data with; information about the possibility of not consenting and its consequences; and withdrawal of consent. You can also object to processing based on legitimate interest if it does not comply with the law.

If you are in the European Economic Area, the United Kingdom or Switzerland, you have similar rights under the GDPR, including the right to object and to lodge a complaint with the data protection authority of your country. If you live in California or in another US state with a privacy law, you can request to know, correct and delete data and opt out of the sale or sharing of data (see section 8); we will not treat you differently for exercising these rights.

How to make a request: write to ricardo@pdpconsultoria.one. Because the game has no account, we may need some information to locate your data (for example, the date of a message you sent us). Usage data is pseudonymized: we do not know which person it belongs to and, in general, we cannot separate it from other players’ data. In those cases, we explain what can be done. We will respond within the time limits of the applicable law; under the LGPD, a complete statement is provided within 15 days of the request.

You can also file a petition or complaint with Brazil’s National Data Protection Agency (Agência Nacional de Proteção de Dados, ANPD), at gov.br/anpd, or with consumer protection agencies such as Procon. If you prefer, talk to us first: most issues are resolved quickly.

10. Children and teens

Dook Quest is a game for a general audience and is not directed at children under 13. The age rating appears on the App Store. The game does not ask for age, name or contact details. We aim to process the minimum data and to take into account the best interests of children and teens who play with their parents’ or guardians’ permission.

If you are a parent or guardian and believe we have received a child’s data (for example, in a support email), write to us and we will delete it. This channel can also be used to report any concern about the safety of children and teens in the game.

11. Security

We take reasonable technical and administrative measures to protect data: connections use encryption (HTTPS), the game configuration is digitally signed, the save is kept in the app’s protected storage on the iPhone and in your account’s iCloud, and we collect the minimum necessary. No system is completely immune to failures. If a security incident occurs that may cause significant risk or harm, we will notify the ANPD and the affected individuals, as required by law.

12. This site

This site does not use cookies, trackers, advertising pixels or analytics tools, and does not load third-party fonts or scripts. The hosting provider may log technical access data (such as IP address, date, time and page requested) for security and operational reasons. Because the site does not track anyone, it does not change its behavior in response to the browser’s “Do Not Track” signals; in the app, tracking depends on your choice in the iOS prompt.

13. Changes to this policy

We may update this policy when the game or the law changes. The date and version are shown at the top of the page. If the change is material, we will also notify you in the game. If a change requires your consent, we will ask for it first.

This is the English translation. The Portuguese (Brazil) version prevails over the translations in case of any discrepancy, unless a mandatory rule of your country provides otherwise.

Version history