Purchases and subscriptions

Last updated: 2026-10-05 · Version 1.2
This is a translation. If it conflicts with the Portuguese (Brazil) version, the Portuguese version prevails, except where the law of your country requires otherwise.

1. What you can buy

The Shop may have promotions (for example, a bonus on your first Crown purchase). The terms of each promotion appear in the Shop itself before you buy.

2. Crowns (virtual currency)

• Crowns can be earned by playing (decrees, free pass tracks, optional videos and more) or purchased.
• Purchased Crowns do not expire.
• They can only be used inside Dook Quest, for things like Mustelia Chests and the event pass.
• Crowns have no cash value, cannot be exchanged for money, goods or services and cannot be transferred to another person or account. See the Terms of Use.

3. VIP Monthly subscription (automatic renewal)

Name

VIP Monthly (“Mustelia VIP”)

Length

1 month per period, renewed automatically

Price

Shown on the VIP screen and in Apple’s confirmation, in your storefront’s currency, before you subscribe

Free trial

There is currently no free trial. If an offer is made in the future, its terms will appear before purchase.

Current benefits. The current list appears on the VIP screen before you subscribe. Today it includes: 20 Crowns per day, claimed in the Shop (once per kingdom day; days without a claim do not accumulate), one extra deck slot, one extra Grimoire fragment per run, a discount on resetting skills, a higher daily limit of counted steps, Auto Expedition and 3× speed in runs, 20% more event tokens, and the VIP crest. VIP does not remove ads.

Billing and renewal. Payment is charged to your Apple Account when you confirm the subscription. It renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the end of the period. If the price changes, Apple notifies you in advance, according to its rules, and, where required, asks for your consent.

How to cancel. On your iPhone: Settings > [your name] > Subscriptions > Dook Quest > Cancel Subscription. In the game: Shop > VIP > “Manage subscription”. Deleting the app does not cancel the subscription. After you cancel, the benefits continue until the end of the period already paid for. More details on Apple Support.

Changes to benefits. We may adjust benefits to keep the game balanced. We will not materially reduce the benefits of a period that has already been paid for. If we make a material change, we will notify you in the game before the renewal, and you will be able to cancel.

4. Season Pass and chapter passes

• Season Pass: unlocks the premium track for one in-game season. Seasons begin on December 1, March 1, June 1 and September 1. If fewer than 14 days remain before the current season ends, the purchase applies to the following season; the game shows which season is covered before purchase. It does not renew automatically.
• Chapter passes: one-time purchase per chapter; unlocks the premium track for that chapter.
• Event pass: bought with Crowns, not with money, and valid for the event indicated in the game.

5. Restore purchases

In Kingdom Settings > Purchases > “Restore purchases” (or at the bottom of the Shop), with the same Apple Account, you recover permanent items (Remove Ads, Royal Pack, Matilda’s Assistant, Rogue Skin, passes) and an active VIP. Crowns, resources and pack items already delivered are not delivered again. Some permanent items may be shared through Family Sharing, where the App Store indicates so.

6. Refunds and right of withdrawal

• Because payments are processed by Apple, Apple reviews and decides refund requests, according to its rules for your country. You can ask from inside the game, in Kingdom Settings > Purchases > “Request a refund” (it lists your purchases from the last 90 days and opens Apple’s request; on iOS 17, Crown packs already delivered may not appear in the list), or at reportaproblem.apple.com. We do not have access to your payment details and cannot reverse a charge directly.
• This does not affect your legal rights. If you are a consumer in Brazil, you keep all your rights under the Brazilian Consumer Protection Code (CDC), including the right of withdrawal under Article 49 in the cases where it applies. In the European Union and in other countries, local consumer protection rules apply.
• How to withdraw from a purchase (right of withdrawal). Within 7 days of the purchase, ask for the refund through the same channels above (“Request a refund” in the game or reportaproblem.apple.com) and state that you are exercising your right of withdrawal. If you have trouble or the request is declined, write to ricardo@pdpconsultoria.one with the purchase date and the product: we confirm receipt and reply within 5 days.
• If Apple approves the refund, what was bought is removed from the game: the permanent or subscription benefit (Remove Ads, Rogue Skin, Matilda’s Assistant, passes, VIP) ends, and the Crowns of the refunded pack are deducted from your balance, at most down to zero. Your balance never goes negative. What you already bought or used with those Crowns stays with you, and equipment you already received is not taken back. Resources and Stamina Potions from the pack that are still in your kingdom are also deducted, down to zero. There is no penalty and no account lock; the game shows a notice with how many Crowns were removed and the resulting balance.
• If you have any trouble, such as a purchase that was not delivered, write to ricardo@pdpconsultoria.one. We will help resolve it, including by delivering the item once the purchase is confirmed.
• Usage summary (optional; active once our server is live). If you turn on Kingdom Settings > Purchases > “Share a usage summary with Apple on refund requests”, when a refund is requested our server tells Apple how much of the purchase was already used (Crowns spent and those still in your kingdom). The option is off by default, and the decision is still Apple’s. Details in the Privacy Policy.

7. Mustelia Chests

No purchase in Dook Quest has a random result. The Mustelia Chest costs Crowns and contains one piece of equipment. Before you pay, the Shop shows the complete next item (model, rarity, level, every attribute with its value and the legendary effect, if any), and you get exactly that item. If something changes before you confirm, the game does not charge you and shows the updated item. The Starter Pack item is also shown in full before purchase; if the Forge finishes an upgrade before Apple delivers the purchase, it arrives at the new, higher level, never a lower one. The Forge and the extra card bought with Crowns also show the result beforehand. Details on the What you get page.

8. Parental controls

Purchases use the Apple Account. To limit purchases, parents and guardians can use Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases, and “Ask to Buy” in Family Sharing.